At BarmanFashion, we understand that sometimes you may need to change your mind after placing an order. We aim to make the cancellation process as simple and transparent as possible while ensuring that orders already being processed or shipped can be handled appropriately.

This Cancellation Policy applies to purchases made through the BarmanFashion website and should be read together with our Return & Refund Policy, Shipping Policy, and Terms & Conditions.

1. About BarmanFashion

BarmanFashion is operated by:

BARMAN FASHION (OPC) PRIVATE LIMITED
Registered Address: Puran Bajar Fulbari Cob, Fulbari, Jalpaiguri, Dhupguri, West Bengal, India – 735210
CIN: U47711WR2026OPC294390
GSTIN: 19AAOCB8019M1Z0
Phone: +91 8178591308
Email: BARMANFASHIONPVTLTD@gmail.com

2. When Can You Cancel an Order?

You may request cancellation of your order before the order has been dispatched.

If you need to cancel an order, please contact us as soon as possible after placing it.

Cancellation requests can be submitted through:

Email: BARMANFASHIONPVTLTD@gmail.com
Phone: +91 8178591308

When contacting us, please provide your:

• Full name
• Order number
• Registered email address or phone number
• Reason for cancellation, if applicable

Providing your order number will help us locate and process your request more quickly.

3. Orders That Have Already Been Dispatched

Once an order has been packed and handed over to the courier or shipping provider, it may no longer be possible to cancel the order.

If your cancellation request is received after dispatch, you may need to receive the order first and then request a return in accordance with our Return & Refund Policy.

Customers should not refuse delivery solely to initiate a cancellation unless instructed by our customer service team or the applicable courier process.

4. Refunds for Cancelled Prepaid Orders

If an eligible prepaid order is successfully cancelled before dispatch, BarmanFashion will initiate the applicable refund after confirming the cancellation.

Refunds will generally be processed through the original payment method or another appropriate method supported by the applicable payment provider.

The time required for the refund to appear in your bank account, card, or payment account may depend on your bank, payment gateway, card issuer, or other financial institution.

BarmanFashion is not responsible for delays caused by third-party payment providers or financial institutions.

5. Cash on Delivery Orders

If you placed an eligible Cash on Delivery (COD) order and request cancellation before dispatch, we will review the request and cancel the order where possible.

If the COD order has already been dispatched, cancellation may no longer be available through our standard cancellation process.

Repeated cancellations, refusal of deliveries, or suspicious COD ordering activity may result in restrictions on future COD orders, where reasonably necessary and permitted by applicable law.

6. Cancellation by BarmanFashion

In certain circumstances, BarmanFashion may need to cancel an order.

This may happen because of:

• Product availability issues.
• Incorrect pricing or product information.
• Payment or transaction problems.
• Suspected fraudulent or unauthorized activity.
• Incorrect or incomplete customer information.
• Delivery limitations.
• Technical or system errors.
• Circumstances beyond our reasonable control.
• Requirements under applicable law.

If we cancel an order after payment has been received, an applicable refund will be processed in accordance with our refund procedures and applicable law.

7. Promotional and Discount Orders

Orders placed using promotional discounts, coupon codes, special offers, or limited-time campaigns may be subject to additional cancellation conditions stated during the promotion.

If an order is successfully cancelled, the refund will generally reflect the actual amount paid after applicable discounts, rather than the original product price before the discount.

8. Cancellation Does Not Affect Consumer Rights

Nothing in this Cancellation Policy is intended to remove, restrict, or waive any consumer right or legal remedy that cannot be excluded under applicable Indian law.

Where a product is defective, damaged, incorrectly supplied, or otherwise subject to a statutory consumer remedy, the matter may be handled under our Return & Refund Policy and applicable Indian consumer-protection laws.

9. Contact Us

For cancellation requests or questions regarding an order, please contact:

BARMAN FASHION (OPC) PRIVATE LIMITED
Brand: Puran BarmanFashion
Address: Puran Bajar Fulbari Cob, Fulbari, Jalpaiguri, Dhupguri, West Bengal, India – 735210
Phone: +91 8178591308
Email: BARMANFASHIONPVTLTD@gmail.com

We recommend contacting us as soon as possible if you wish to cancel an order, as cancellation may not be possible once the order has entered the shipping process.

Thank you for choosing BarmanFashion.